Our Story

Built slowly, on purpose.

This didn't start as a business plan. It started with mops, buckets, and years of learning firsthand what it feels like to walk into someone's space and leave it lighter than you found it.

Founder Marquitia Booker spent over 15 years in customer service, hospitality, and labor-intensive work before she ever wrote a business plan — restaurant kitchens, warehouse floors, and every job in between that taught her discipline, efficiency, and how to keep going when it would've been easier to stop.

What started as helping neighbors, friends, and elders in her own community grew — slowly, deliberately, over six years of teaching herself the principles of business ownership — into Zenco. Built the way she believes anything worth trusting should be: one client, one clean, one kept promise at a time.

Today, Marquitia leads with the same intention that started it all — building a company that transforms lives, not just spaces. Economic empowerment, community support, and a model for building legacy from the ground up aren't taglines here. They're the actual reason Zenco exists.

Mission

To restore balance and peace through intentional, high-quality cleaning — serving our community with care, consistency, and deep respect for every space we enter.

Vision

To become Charlotte's trusted leader in residential and commercial cleaning — known for mindful service, elevated standards, and a culture where clients and team members alike feel seen and valued.

The Culture of Zen

Five values. Not a poster on the wall — the actual standard.

Excellence

Not "good enough." We exceed what was asked, on purpose, every time.

Empowerment

Clients feel lighter. Our team feels valued. Neither is optional.

Clarity

We bring order to chaos — in the space, and in how we communicate.

Integrity

We tell you the truth before we start, not after something goes wrong.

Presence

We show up fully. Not distracted, not rushing — actually here.

Why This Isn't Just a Cleaning Company

A peaceful work environment leads to better outcomes for everyone.

Accountability should never come at the cost of dignity. Our team deserves the same care we offer our clients — which is why Zenco is built on second-chance hiring, above-market pay, and real paths to grow, not just a paycheck. Every technician starts with a real shot at becoming a Team Lead, a trainer, or more, as the company grows.

Curious?

See if we live up to it.

Book your first clean and find out — or if you're looking for a place to grow, not just work, reach out about joining the team.